PROBLEMS USING THE EPIC PROFILING SITE?

A number of people are calling in because they are experiencing a problem using the EPIC profiling system for UTE99 (pre 2009 start of training) System Electricians.

The symptom is:

They can't log on but when they go to use the site none of the drop down menus work.

The most likely cause is:

The person has upgraded their version of Internet Explorer from Version 7 to Version 8 (this may have been done deliberately or as part of automatic upgrades depending on how their PC is configured).

The fix is:

Follow the instructions that appear on the EPIC site seen on the right hand column of the page when you log on. They are reproduced below.

• Internet Explorer 8: The newer version of IE is compatible with our website. To be able to use profiling on IE8 you will need to log into EPIC ITB profiling. Go to Tools at the top of your browser and click on Compatibility View Settings. Click Add and then click Close. restart internet Explorer 8 and log in again. The browser should work fine after that.